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She picks up in a natural voice, books the appointment, and texts you the details before the next call comes in.
// Answers 24/7 · keeps your current number · set up in an afternoon
Hi, any openings this week to look at my furnace?
I can help with that. There's Thursday at 10 or Friday at 2 with one of our techs. Which is better?
Thursday works.
Booked. I'll text you a confirmation and the tech's name right now.
Most small businesses lose more work to the phone than they'd guess.
She does more than take a message. Rachel talks the caller through what they need and gets them to the right outcome.
A natural voice picks up on the first ring, at any hour, and understands what the caller actually wants.
When a call needs a person, she forwards it to you or the right staff member by your own rules.
She'll call customers back to confirm a booking or follow up, so nothing sits waiting on your list.
Rachel checks your calendar, offers real openings, and locks in the time while the caller is still on the phone.
After each call she sends a summary by email or SMS, and sends callers the info they asked for.
After hours, over lunch, two callers at once. She takes all of it with nobody stuck on hold, in more than one language.
Keep the number your customers already know. You forward your calls to Rachel with no change to your phone provider and no new hardware.
WSI Digital writes her call scripts, connects your calendar, and picks her name and voice, then tunes how she talks until she sounds like your business.
Rachel handles calls day and night, books the work, and logs every conversation so you always know who called and why.
TRY HER OUT
Fill out the form and we'll set up a short demo, so you can call her and listen to how she'd answer for your business.
You can "test" Rachel in 2 ways:
WSI Digital Winnipeg Terms & Conditions